Wongan Dental
on Ackland
After Hours & Weekends: 047 677 4558
A/H & W/End: 047 677 4558
1 Ackland Street Wongan Hills WA 6603

Q&A

To inform you better this Q&A Section poses questions you may want to ask and gives you information you need to know to help you form an opinion as to whether treatment here would be of benefit to you.

Cross Infection

What about COVID-19 and Cross Infection Risk ?

Corona COVID-19
Under the recently introduced Class 3 Health Restrictions we have suspended treatments. We provide emergency non invasive treatments and help to our patient list and please contact us for help and advice.

If you have not been a past patient of this practice then contact your regular dentist.

Our prevention includes suction and spittoon fresh air venting system and a negative pressure surgery to reduce the virus/bacteria count in the surgery air we breathe

We sterilise our instruments in a vacuum Class B device that complies with the highest international standards and is calibrated in the Surgery by specialists from Perth. It also complies fully with Australian Standards and sterility is confirmed by Western Diagnostics sampling. This autoclave machine is also tested with a Helix device to ensure complete functionality and the results are digitally recorded.

Barrier systems are used extensively on lights, suction devices and trays together with staff gloves and masks. You may see Dr Morgan change his gloves several times during an appointment to preserve cleanliness. If you are having surgery Dr Morgan will gown up.The surgery is thoroughly disinfected between patients

Dr Morgan and his partner Nurse Lara have regular blood analysis and are virus free.

 

Medical Emergencies

What if I feel unwell during my treatment and I need urgent help ?

If you have given us an accurate Medical History we would hope to avoid this type of emergency.

In the event of a problem our surgery is fully equipped and staff are trained to deal with medical emergencies.

 

Radiation

You say I need an X-ray but I am concerned about the effects of radiation - why do I need one ?

We need to see what is happening inside your jaws to help form an accurate diagnosis of your problem. We relate the treatment we provide to this accurate diagnosis. If we are not able to gather this information it may happen that we cannot treat you. Our Digital X-ray equipment is the latest development of radiation technology and your exposure is minimal. We also use a lead shield with thyroid protection to protect you and this acts as a complete barrier.

You've told me I need a whole of mouth X-ray scan - what happens now and how much will it cost me ?

We will give you a referral letter and you can choose which suburb is convenient for you – you will not have to make an appointment at most centres but Midland Perth Radiology Clinic prefers it. We are digitally connected to both SKG and Perth Radiology - they carry out the scan and send the image directly to us. There will be no cost to you if you are covered by Medicare and hold a concession card, without a concession the gap usually is $49.50.

Alternatively, we can refer you to the public hospital in Northam but here an appointment is essential and you will receive a film and bring it back to the practice.

Rather than install this equipment ourselves and charge you an expensive fee we think this is a better way.

Everything is Digital these days - What does it mean ?

'Digital'  is the practical use in computers of the Boolean algebraic and Binary number system concepts. In dentistry it gives us increased efficiency and improved patient treatment and communication in our modern equipment.

Modern practices have computers and software installed for X-rays, intra oral cameras, model scanning and patient communication and dental chair systems. Computers are also used in dental laboratories in the construction of restorations. An exciting development to look forward to in dentistry will be the 3D printing of implant structures, restorations and dentures.

 

 

What is the intra-oral camera for ?

We have a digital intra oral camera and can show you the problems that we find and will need to treat. This will give you a better understanding of what we are going to do, and why.

Confidentiality

I'm concerned about sharing information about my medical history as this is very personal to me ?

Whilst we can judge your general physical condition by how you look there are many conditions you may have and medications you take that we need to know about which may modify the way we carry out treatment and the type of medication we prescribe. We are not judgemental and absolute confidentiality is assured. Our clinical systems are not internet based and your personal details cannot be accessed. We maintain absolute confidentiality and our Privacy Policy is available in a link on this website and at reception.

Health Advice

You're always telling me that I need to clean my mouth more, brush my gums and look after myself better - Why is it so important ?

You come to us for oral health advice and that is what you receive. Latest research shows that poor oral health can be associated with serious conditions such as diabetes, heart and circulation problems. The mechanism of this is not clear at present but they are linked. There are also the social and nutritional disadvantages of poor mouth condition.

We have a duty to inform you on how to improve your health with oral hygiene advice, tobacco and alcohol counselling, sun protection warnings and lifestyle sexual activity choices -  from the oral health perspective.  Armed with this knowledge you may make your own decisions.

Disability

I’m disabled and need help with getting my mouth healthy. Can I come to you ?

Yes. We are disabled friendly in this practice with the disabled video entry phone at path level on the Ackland Street entrance and direct entry to the surgery and waiting room off Quinlan Street. Our washroom facility is disability equipped to Australian Standards and includes a disabled call alarm.

There are different levels of disability and when we offer you an appointment you will be asked about your particular circumstances. If thought advisable we will visit you at home in the Wongan Ballidu Shire for a screening, without charge, to assess whether we can carry out the treatment here or if more specialist facilities are necessary. Our practice is appointment only for all patients.

How to find us

Getting in touch

  • Wongan Dental on Ackland
  • 1 Ackland Street
  • Wongan Hills WA 6603

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